售後服務安排：
- 收貨發現嚴重破損，請先行拍照及聯絡本店；
- 原裝行貨之貨品，7日有壞退換貨，客戶自行承擔退換貨所產生之運送費用；
- 如因產品缺陷而損壞 (非因人為撞擊、入水等)；相關損壞主要反映於正常使用情況下，個別產品因材料或工藝缺陷原因，導至比同批產品提前損壞，總代理提供保養 (時期視各品牌及產品而定)；
- “自然損壞”稱之為就算不觸碰產品仍而出現自然損壞，而非因使用拆舊導致的損耗；
- 請保留單據，如需提出保養請求前，請先與本店聯絡詢問有關詳情；本店會按情況代為與供應商作相關安排 (WhatsApp: 62513318 / sales@twinsbaby.hk)；
- 因為各品牌於不同時期之保養代理商也會有改變，敬請先向本店查明方前往總代理公司處理保養事宜，以確保得到合適之售後服務；
- 如有其他查詢，請與本公司聯絡。
After Sales Supports:
- If severe damage is discovered during receipt, please take photos and contact us;
- We provided guarantee exchange if there is fault of products within 7 days (customer responsible for the return shipping expenses)
- Importers would provide limited warranty service (duration varies depending on Brands and products) for faulty products (not by usage damage)
- Please keep your Invoice. If you need a warranty request, please contact us first for more details (WhatsApp: 62513318 / sales@twinsbaby.hk).
- We would arrange accordingly. Please DO NOT visit our supplier office directly for warranty services otherwise after sales supports will not be properly satisfied.
- If you have further enquiry, please feel free to contact us.