售後服務安排：
- 收貨發現嚴重破損，請先行拍照及聯絡本店；
- 原裝行貨，7日有壞退換貨 (客戶承擔退貨產生之運送費用)；
- 如因產品缺陷而損壞 (非因人為撞擊、入水)，總代理提供保養 (時期視各品牌及產品而定)；
- 請保留單據，如需提出保養請求前，請先與本店聯絡詢問有關詳情；本店會按情況代為與供應商作相關安排 (WhatsApp: 62513318 / sales@twinsbaby.hk)，敬請不要自行前往總代理公司處理保養事宜，以確保得到合適之售後服務。
- 如有其他查詢，請與本公司聯絡。
After Sales Supports:
- If severe damage is discovered during receipt, please take photos and contact us;
- We provided guarantee exchange if there is fault of products within 7 days (customer responsible for the return shipping expenses)
- Importers would provide limited warranty service (duration varies depending on Brands and products) for faulty products (not by usage damage)
- Please keep your Invoice. If you need a warranty request, please contact us first for more details (WhatsApp: 62513318 / sales@twinsbaby.hk). We would arrange accordingly. Please DO NOT visit our supplier office directly for warranty services otherwise after sales supports will not be properly satisfied.
- If you have further enquiry, please feel free to contact us.